Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPREP4002 Mapping and Delivery Guide
Access and interpret ethical practice in real estate
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CPPREP4002 - Access and interpret ethical practice in real estate |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit specifies the skills and knowledge required to work ethically in real estate.It includes expressing a thorough understanding of ethical standards in real estate. This unit supports real estate professionals in reducing financial and reputational risks, in meeting consumer protection standards, and in dealing responsibly with ethical breaches and challenges.This unit applies to people currently working in or seeking to work in real estate. State or territory licensing requirements may apply to this unit. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Analyse ethical practice in real estate. |
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Element: Explain ethical consideration in personal decision-making. | ||||||||
Element: Analyse and examine statutory and industry standards, codes of practice or codes of conduct in relation to ethical practice in real estate. | ||||||||
Element: Interpret consumer protection requirements in real estate. |
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Element: Explain the impact of fraudulent activities on consumer and agency. | ||||||||
Element: Source and review ethical practices in real estate. |
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Element: Describe ethical practice standards for privacy, confidentiality and security of customer information. | ||||||||
Element: Review and explain ethical standards for: |
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Element: Describe communication strategies for clear representations of consumer rights and responsibilities, and complaints resolution processes. | ||||||||
Element: Demonstrate appropriate communication strategies for ethical practice in relationships with customers, clients and external agencies. | ||||||||
Element: Examine strategies to resolve concerns |
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Element: Explain strategies to respond to concerns about discrepancies between personal or agency practice and real estate ethical practice standards. |